Contract: Permanent | Salary: Up to £16.05 per hour
Barista | Minimum 35 Hours | Up to £16.05 per hour | Kensington
The Role
We are looking for a talented Barista to join our team. As a member of our front‑of‑house service team, you will be responsible for the execution of our hot drinks offering, helping deliver a world‑class service alongside a highly trained, charismatic team whose collective goal is to deliver excellence to our members.
You will be proud to uphold the club’s service standards, deliver beautiful and delicious drinks every time, and help build the reputation of The Roof Gardens. We seek somebody with solid experience, ideally in a similar environment, an impeccable demeanour, excellent customer service skills, and the ability to remain calm under pressure. You should be curious, detail oriented and motivated with a passion for coffee, food and hospitality.
Key Responsibilities
- Manage day‑to‑day coffee operations including welcoming guests warmly, producing drinks with precision and efficiency, restocking the bar, taking orders, and processing payments through the POS system.
- Maintain high‑quality beverage service and learn guest preferences for a personalised service where possible.
- Demonstrate teamwork, professionalism and high personal standards, setting a positive example for new team members.
- Collaborate with the wider F&B team to achieve departmental KPIs and contribute creative ideas.
- Maintain cleanliness throughout the bar, including equipment and storage areas, and report any maintenance issues to the line manager.
- Assist with stock‑taking and anticipate supplies for peak demand.
- Follow procedures for reporting, compliance and inventory management.
- Comply with security, fire, health & safety and licensing regulations.
Qualifications
- Accomplished barista skills and passion for craft.
- Enthusiastic with lots of energy, able to stay composed under pressure.
- Understanding of luxury lifestyle market, private membership clubs or similar hospitality businesses with demonstrable experience in fast‑paced, multi‑outlet facilities.
- A desire to keep customer experience firmly in mind whilst carrying out your duties.
- An eye for detail, with the ability to look ahead and pre‑empt issues or challenges.
- Excellent communication and strong organisational skills.
- Friendly, characterful demeanour and genuine pleasure in supporting colleagues to fulfil their potential.
- Availability to work evenings, weekends and holidays as required.
Benefits
- Competitive salary above market rate. Proud to be a London Living Wage Employer.
- 28 days holiday plus an extra “celebrate you day” and a paid volunteering day (increasing up to 33 days with each year of continuous service).
- 50% discount when dining in our restaurants.
- Recognition vouchers awarded when efforts are acknowledged by members.
- Generous “Refer a Friend” scheme up to £1,000.
- Team socials to celebrate our successes.
- Uniform and dry cleaning provided.
- Access to Wagestream for financial well‑being support.
- 24/7 confidential well‑being and mental health support via our Employee Assistance Program.
- Growth opportunities, both personally and professionally.
- Breakout spaces with showers, secure storage and areas to relax.
- Company pension scheme.
- Access to Hospitality Action benefits hub including eye‑test vouchers.
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