Administrator / Office Administration Assistant

Company: AWD online
Apply for the Administrator / Office Administration Assistant
Location: Sutton Coldfield
Job Description:

Administrator / Office Administration Assistant

A fantastic opportunity for an organised Administrator / Office Administration Assistant with strong communication skills, customer service and administrative experience.

Salary: £26,400 per annum pro rata

Location: Sutton Coldfield, West Midlands

Job Type: Part-Time, Permanent

Working Hours: 9am – 5:30pm Monday, Tuesday and Friday. Additional cover during periods of annual leave may be required.

Job Overview

As an Administrator / Office Administration Assistant you will support day-to-day office management, customer service, scheduling, purchase orders, invoice chasing and general administration across a busy team.

The role requires confidence, reliability, conscientiousness, and flexibility to adapt to changing workloads while supporting engineers, clients and internal colleagues.

Duties

  • Manage telephone enquiries and correspondence from clients.
  • Organise site surveys and engineers’ visits.
  • Deal with client enquiries in a professional and helpful manner.
  • Support engineers with administration requests.
  • Raise purchase orders accurately and efficiently.
  • Follow up invoice payments and maintain clear records.
  • Actively support team members with general administration duties where required.
  • Assist with job and client management tasks to support smooth operations.

Candidate Requirements

  • Previous administration experience, ideally within the construction industry.
  • Strong communication and customer service skills.
  • Professional written and spoken communication skills.
  • Confident, reliable, enthusiastic and conscientious approach.
  • Computer literate with good general office administration skills.
  • Able to organise workloads and manage multiple administrative tasks.
  • Flexible and adaptable to changing priorities.Comfortable dealing with clients, engineers and internal team members.

Job Ref: AWDO-P14684

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Posted: June 1st, 2026