Head of Solution & Design
Lead the Solution & Design community within the NTT DATA Salesforce Practice across UK & Ireland. This senior leadership role oversees a high‑performing, multidisciplinary team of Enterprise Architects, Solution Architects, and Functional Consultants.
Responsibilities
- Define and lead the strategic direction, quality, and consistency of solution architecture and design across the Salesforce practice.
- Architecture Vision & Strategy
- Define and evolve the Salesforce architecture vision, standards, and best practices across UK & Ireland.
- Ensure alignment with global NTT DATA capabilities and industry trends.
- Drive innovation and adoption of emerging Salesforce and adjacent technologies.
- Design Authority & Governance
- Establish and lead design governance, ensuring high-quality, scalable, and secure solutions.
- Act as the escalation point for complex architectural decisions.
- Maintain consistency and quality across all solution designs.
- Presales & Growth Enablement
- Lead solutioning for strategic bids and presales activities.
- Partner with Sales and Industry teams to shape compelling, value‑led client propositions.
- Provide oversight on solution estimation, commercials, and delivery feasibility.
- Cross‑Cloud Integration & Alignment
- Ensure cohesive architecture across Salesforce clouds and enterprise platforms.
- Promote integration patterns, data strategy, and interoperability across ecosystems.
- Align solutions with client enterprise architecture and business strategy.
- Thought Leadership & Engineering Excellence
- Act as a visible thought leader internally and externally.
- Champion engineering quality, reusable assets, and innovation.
- Contribute to market positioning through whitepapers, events, and client engagement.
- People Leadership & Capability Development
- Build, lead, and grow a high‑performing Solution & Design team.
- Develop talent through coaching, mentoring, and structured career pathways.
- Foster a culture of continuous learning, collaboration, and technical excellence.
- Training, People Growth & Culture
- Drive capability uplift across architecture and functional roles.
- Embed a strong culture of knowledge sharing, inclusivity, and continuous improvement.
- Support diversity and inclusion initiatives within the practice.
Required Experience
- Proven experience in a senior architecture leadership role within a Salesforce or enterprise consulting environment.
- Deep expertise across Salesforce platform and multi‑cloud architectures (e.g., Sales, Service, Experience, Data, Integration).
- Strong track record in defining architecture strategy and leading large‑scale transformation programmes.
- Experience leading presales, solution shaping, and complex bid responses.
- Demonstrated ability to build and lead high‑performing architecture and consulting teams.
- Strong understanding of enterprise integration patterns, data architecture, and cloud ecosystems.
- Excellent stakeholder management skills, with the ability to influence at C‑suite level.
- Passion for innovation, engineering excellence, and continuous improvement.
- Strong communication and thought leadership presence in client and internal forums.
What We Offer
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensures continuous growth and development opportunities. Flexible work options are also available.
Equal Opportunity Employer
We are an equal opportunities employer. We believe in the fair treatment of all employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer. If you require any reasonable adjustments during the recruitment process, please let us know.
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