Clinical Administration Assistant
The closing date is 09 June 2026
Clinical administration is a key function in the management and day‑to‑day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing team with their clinical administration functions associated with the management of patients.
Main duties of the job
Accept incoming tasks and referrals to the team, set appropriate care plans. Use the auto‑planner functionality within SystmOne to allocate the following days visits. Support the duty sister to review allocated visits and support any changes required to the visit lists. Support replenishment and ordering of stock and equipment for the team.
About us
We provide hospital services from two acute sites – Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester‑le‑Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale, as well as over 80 other community‑based settings and providing care in patients’ homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under‑represented.
Special Skills & Knowledge
- Good verbal and written communication skills
- Good organisational and facilitation skills
- Ability to work independently
- Ability to use audit methodologies
- Preparing Excel spreadsheets and reports
- Clinical knowledge
- Able to assess service user needs, apply appropriate care plan and allocate the visit to the appropriate professional to deliver the care
Experience
- Experience of using trust electronic systems such as SystmOne and telephone call handling
- Understanding of community nursing caseloads and systems of working
Qualifications
- NVQ Level 3 or equivalent level of training and understanding of clinical organisation gained through individual training and experience
- Understanding and familiarity with electronic systems such as SystmOne
Must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre‑employment checks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
County Durham & Darlington NHS Foundation Trust
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