CCTV OperatorLocation: Tunbridge Wells, Kent, TN1Pay Rate: £14.08 per hourContract Type: Full-time, PermanentHours: Average 42 hours per week 4 on / 4 off shift patternShift Type: Days and Nights
About the Role
We are currently seeking a professional and reliable CCTV Operator / Security Officer to join our clients dedicated security team. This is a key position responsible for maintaining a safe, secure, and welcoming environment for visitors, staff, and retailers.
Key Responsibilities
- Monitor CCTV systems and respond promptly to incidents or alarms
- Manage site access control and maintain accurate access/egress records
- Maintain daily logbooks and registers
- Greet and assist visitors, ensuring a professional and friendly service
- Notify relevant staff upon visitor arrival and manage appointment tracking
- Answer telephone calls and handle enquiries appropriately
- Handle mail and deliveries efficiently
- Assist visitors upon departure, including arranging transportation if needed
- Respond to alarms and investigate disturbancesContact emergency services when required
- Check alarm circuits and ensure building systems are functioning properly
- Uphold high standards of presentation and housekeeping in the control room
Requirements
Valid SIA Security Licence (essential)
CCTV Licence (essential)
Full UK Driving Licence (preferred)
Strong communication skills in English both written and verbal
Excellent customer service and interpersonal skills
Confident in using computers and operating CCTV systems
Professional appearance and conduct at all times
Ability to work independently (lone working required)
City Group is an equal opportunity employer. We welcome applications from all backgrounds regardless of ethnicity, gender, disability, sexual orientation, religion, or age.
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