Multichannel Customer Service Advisor – Secure Ops

VIVO Defence is seeking a Customer Service Agent in Liverpool to be the first point of contact for customer support. You will handle calls and emails, log service requests, and maintain professional service levels.

This permanent, full-time role offers 40 hours a week from Monday to Friday. Candidates should have previous customer service experience, strong IT skills, and excellent communication abilities.

Benefits include a contributory pension scheme, generous annual leave, and life assurance.

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