Ward Clerk – Haematology Day Case Unit and Ward F11 | Northern Care Alliance NHS Foundation Trust

A part‑time maternity cover opportunity has arisen for a Ward Clerk primarily based in Haematology to ensure all reception processes are carried out in a timely and accurate manner, providing an efficient reception and quality service to all users.

Responsibilities

• Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Speak face‑to‑face or over the telephone with confidence to meet patients’ needs, including booking appointments.
• Use and access Patient Centre and attend patients on reception desks.
• Book appointments for patients as required.
• Deal with enquiries of a sensitive nature.
• Attend departmental meetings as required.
• Access the Patient Administration System to accurately record and collect patient data, ensuring errors are clearly identified and corrected, including patient demographics.
• Coordinate clinic preparation and various administrative tasks to support the running of clinical activity.

Benefits

We can offer a job role with purpose and flexibility, a competitive benefits package, a generous annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities to help you achieve a better work‑life balance.

#J-18808-Ljbffr…