Inventory Operator

Inventory Controller

Mercia Park MP1

Mon‑Fri, shift 6:00 am–2:00 pm (Full Time)

This role will provide a customer‑focused administration service on selected accounts, working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements.

Responsibilities

• Responsible for completing daily, weekly and monthly checks to ensure inventory accuracy.
• Ensuring that the operation runs efficiently and effectively, focusing on identifying process, system and stock layout improvements to increase operational outputs.
• Actively work on the warehouse floor to understand processes.
• Manage and monitor replenishment process and effectiveness of pick‑faces, making changes where necessary.
• Conduct empty location checks.
• Coordinate PI counts.
• Investigate and resolve all queries and adjustments prior to any action.
• Complete spot checks on picking activities and goods‑in activities.
• Assist with QC checks and VAS work.
• Investigate and report reasons for unidentified inventory and return to stock.
• Ensure all stock is in appropriate zones.
• Support processing of customer returns.
• Support reporting and data analysis.
• Identify and develop process, system and inventory layout improvements.
• Deliver training to operatives for basic system activities.

Qualifications

• Able to understand and interpret datasets.
• Able to communicate clearly, both written and verbally.
• Able to manage and prioritise workload with ability to meet strict deadlines and timescales.
• Able to adapt to a fast‑paced environment.
• Excellent Microsoft Office skills, particularly Excel.
• Experience using CargoWrite or Red Prairie WMS applications with training to Basic Plus level or equivalent.
• MHE experience – RT, HLOP, VNA (Desirable).

Benefits

• Competitive salary package and an opportunity to grow within a large, successful company.
• Enhanced annual leave entitlement from your start, increasing with length of service.
• Salary sacrifice car scheme for ultra‑low emissions cars.
• Salary sacrifice cycle scheme.
• WeCare app for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for cashback and discounts on high street and online brands.
• Life insurance including access to expert probate support.

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