Customer Service Assistant

Customer Service Assistant

Wisbech (PE13) – Office Based

£13.26 per hour (PAYE)

Full-time, temporary (6 months)

Start: 20 April 2026 – 21 October 2026

Working hours

Monday to Thursday: 8:45am – 5:00pm

Friday: 8:45am – 4:30pm

(37 hours per week)

Location

Awdry House, Ramnoth Road, Wisbech

This role is fully office-based – no hybrid working available.

About the role

You will be the first point of contact for customers, providing a professional and efficient service while handling a range of enquiries.

Key responsibilities

• Responding to customer enquiries via phone, email and face-to-face
• Providing accurate information and resolving queries
• Updating systems and maintaining accurate records
• Supporting administrative tasks across the team
• Delivering a high standard of customer service at all times

Requirements

• Previous customer service or administrative experience
• Strong communication and interpersonal skills
• Good IT skills and attention to detail
• Ability to work in a fast-paced environment

Recruitment process

Shortlisted candidates will complete a written assessment

Successful candidates will then attend a face-to-face interview

This is a solid opportunity for someone looking for stable, full-time work within a structured office environment.

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