Retail Sales Specialist

About Furniture Village

We are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.

Location: GillinghamSalary: £25,500 OTE £45,000-£50,000Type: Full-time, Permanent

What You Will Get As a Retail Sales Specialist

• £25,500 basic with realistic OTE of £45,000 to £50,000
• Staff discount across our product range
• Clear opportunities for progression and development
• Pension scheme and holiday entitlement

The Role

We are looking for a motivated Retail Sales Advisor to join our Gillingham store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.

What you will be doing as a Retail Sales Specialist

• Deliver excellent customer service by listening and responding to customer needs
• Guide customers through products, features and aftercare
• Build strong relationships to encourage repeat business
• Achieve and exceed personal and store sales targets
• Maintain high standards across the showroom
• Process sales accurately using in-store systemsSupport with stock, deliveries, and general store operations

What We Are Looking For

• Previous retail sales experience, ideally in furniture or homeware
• Confident communicator with a friendly, approachable style
• Passion for customer service and creating a great experience
• Organised with good attention to detail
• Comfortable working in a fast-paced, target-driven environment
• Flexible to work weekends and bank holidays
• Basic IT skills

If you are passionate about sales and delivering a great customer experience, we would love to hear from you. Apply now to join our team as a Retail Sales Specialist!

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