About Franke
We, the Franke company with its three divisions, are a world’s leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.
The Franke Coffee Systems division is a leading global provider of state‑of‑the‑art solutions for professional coffee making. Together with our trade partners, we are committed to delivering premium best‑in‑class in‑cup‑quality, consistency and beverage variety, as well as ensuring an outstanding customer experience through constant innovation.
About The Job
The National Account Executive drives sales growth across national contract catering accounts by building strong long‑term relationships. The role is centred on maximising new machine placement opportunities within existing customers, while proactively unlocking opportunities within the contract catering channel. This is a hands‑on, relationship‑led role with a clear focus on delivering collective results.
Your tasks
- Build and maintain relationships with existing customers, understanding their needs and providing tailored solutions and first‑class service and support.
- Work closely with internal departments, ensuring processes are followed, and queries handled effectively and professionally.
- Support the national account management team to develop customer relationships and unlock opportunities with effective communication.
- Stay up to date with industry trends, competitor activities, and emerging technologies in the coffee industry.
- Support rollouts and scalable placements to ensure customer needs and timescales are met.
- Provide regular reports and updates on sales activities, market trends, and customer feedback.
Requirements
- Proven experience within contract catering account management, ideally related to coffee or coffee equipment.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients.
- Self‑motivated and results‑oriented, with a track record of meeting or exceeding sales targets.
- Quick learner with the ability to understand and effectively communicate technical information.
- High enthusiasm and eagerness for a new challenge.
- Ability to work independently and as part of a team, with strong organizational and time‑management skills.
- Willingness to travel across the UK meeting customers and end‑user sites.
- Proficiency in Microsoft Office Suite & CRM systems.
What we offer you
- Opportunity to work in a collaborative and innovative environment.
- Professional growth and development opportunities.
- Competitive salary and benefits package.
- Be part of a company committed to excellence and innovation.
- 25 days of holidays.
- Private Healthcare for you, with the option to add partner and children.
- Life Insurance.
- Income Protection.
For more information see: www.franke.com
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