Inbound Contact Centre Manager — Lead & Develop Team

Company: Goldman Sachs Group, Inc.
Apply for the Inbound Contact Centre Manager — Lead & Develop Team
Location: Birmingham
Job Description:

A global financial services provider in Birmingham is seeking a Contact Centre Team Manager to lead their customer support team. The ideal candidate will have at least 5 years in customer service, with 2 years in management. Responsibilities include guiding customer service representatives, monitoring performance metrics, and ensuring exceptional service delivery. This role offers competitive benefits and a dynamic work environment focused on employee growth.#J-18808-Ljbffr…

Posted: June 1st, 2026