Job Purpose
To actively participate in the delivery of a high standard of vital patient‑centred care and assist in the delivery of clinical and non‑clinical care and safety support clinical staff under team supervision. To participate within a team‑led environment for the smooth running of the ward and the positive experience of patients that embraces a positive provision of services.
Key Relationships
To be able to interact with other employees, medical staff, consultants, patients and the public. To act in such a manner as to justify public trust and confidence and to always uphold the good standing and reputation of Spencer Private Hospitals.
Key Responsibilities
- Assist with the maintenance of patients’ hygiene needs, ensuring privacy and dignity is maintained.
- Report any changes in patients’ condition or care protocol to the trained staff.
- Undertake all training annually.
- Recognise deteriorating patients and assist if an emergency occurs.
- Make legible entries in patient documentation, including instructions, requests for investigations, changes in care protocols or patient conditions, with all entries counter‑signed by a trained nurse.
- Convey any verbal instructions and messages to the appropriate person.
- Participate in face‑to‑face and online training and staff meetings.
- Assist with the handling and movement of patients in line with Manual Handling Regulations.
- Escort patients to other departments within the trust.
- Undertake observations of blood pressure, pulse, temperature, urinalysis, height and weight, BMI and glucose monitoring and record results in documentation, conveying results to a trained nurse. Ensure out of range results are immediately conveyed to clinical staff.
- Collect, record and deliver specimens to pathology following competency (phlebotomy).
- Record ECGs following competence.
- Prepare and maintain environments and equipment before, during and after patient care interventions.
- Participate in the cleaning of equipment and ward.
- Stock up the unit with consumables and monitor stock levels.
- Participate in monitoring, servicing and checks of equipment and report any faults in equipment.
- Undertake dressing procedures following local recommendations, complying with infection control principles and practice.
- Give accurate and appropriate information to patients and groups within own competence.
- Provide support and encouragement to patients to promote independence as appropriate.
- Act as a chaperone when requested.
- Prepare documentation as directed by clinical staff.
Financial
Utilise all resources within the department effectively and promote a manner to justify public trust and confidence and to always uphold the good standing and reputation of Spencer Private Hospitals.
Quality
Involved in the delivery of quality patient care and safety at all times; ensure the working environment is safe for both patients and staff; recognise and report any situation which may affect the quality of patient care; ensure accidents and complaints are reported to the appropriate senior member of the nursing staff and participate in local investigations if required; participate in staff appraisal and the identification of personal needs and set and evaluate personal objectives; participate in in‑house training sessions and attend meetings and discussion when required; ensure all local policies and legal requirements relating to clinical care and Health and Safety are complied with.
Workforce
Contribute towards the orientation of newly appointed Healthcare Assistants and non‑nursing staff, enhancing students’ experiences.
Equal Opportunities
The aim of the hospital is to ensure no job applicant or employee receives less favourable treatment on the grounds of age, sex, race, colour, nationality or ethnic or national origins, or is not placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. The hospital has an Equal Opportunities Policy, and it is for each employee to contribute to its success.
Health & Safety
All employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. Individual employees should also refer to specific health and safety requirements within their own job descriptions.
Data Protection
If required to do so, obtain, process and/or use information held on a computer or word‑processor in a fair and lawful way; hold data only for the specific registered purpose and not to use or disclose it in any way incompatible with such purpose; disclose data only to authorised persons or organisations as instructed by Spencer Private Hospitals Customer Care.
Confidentiality
Ensure that confidential information is not disclosed about Spencer Private Hospitals (including information regarding patients and staff) to any unauthorised member of staff, or to anyone outside the employment of Spencer Private Hospitals.
Additional Information
This job description is intended to reflect, in outline, the responsibilities of the post holder, which may change over time with corporate or local business needs of Spencer Private Hospitals. It will therefore be subject to periodic review and amendment in the light of changing circumstances and following consultation with the post holder.
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