- 37.5 hours per week
- £14.26 per hour
- Monday to Friday
- Week 1 – 7:00am till 3:00pm
- Week 2 – 10:00am till 6:00pm
- 8 MONTH FIXED TERM CONTRACT
- Check your local transport links here: Plan Your Journey | Traveline – the destination you should input is SK10 2NA
We are seeking a proactive, customer-focused Facilities Operator to join our team with Sodexo with a strong eye for detail and the ability to communicate and build effective relationships at all levels. The successful candidate will be a forward thinker with a methodical approach, excellent planning and organisational skills, and the confidence to challenge and improve service delivery within the facilities environment.
What you’ll do:
- Act as the first point of contact for customers, providing visible, professional, and relationship-focused service across all levels.
- Deliver a 5-star customer experience by taking ownership of the allocated building and ensuring high standards are consistently maintained.
- Ensure compliance with all Health & Safety, environmental, and site procedures, including SHE/GxP and safe systems of work.
- Monitor and maintain facilities services including catering areas, consumables, stationery hubs, and multifunctional devices, ensuring timely restocking.
- Report faults, basic maintenance issues, and service concerns to relevant partners, supporting quick and effective resolution.
- Work as part of a multi-skilled business support team, using initiative, IT systems, and strong attention to detail to support daily operations and service delivery.
What you bring:
- Strong customer service experience with the ability to act as the first point of contact in a professional environment.
- Proven ability to build positive relationships and deliver a high standard of service across all levels.
- Good understanding of Health & Safety and environmental compliance, with the ability to follow site procedures (SHE/GxP desirable).
- Experience in monitoring and maintaining facilities services such as catering areas, consumables, and stationery supplies.
- Strong attention to detail with the ability to identify and report faults or maintenance issues effectively.
- Proactive team player with good IT skills, able to work independently and support a multi-skilled operational team.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid Volunteering Day
Join our team as a Facilities Operator and take pride in delivering high-quality workplace support services, ensuring a safe, well-maintained, and fully operational environment while supporting the smooth day-to-day running of the site and maintaining excellent service standards.
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