Trainee Technical Support Assistant – Civils & Drainage

Trainee Technical Support Assistant – Civils & Drainage

JDP is seeking a Trainee Technical Support Assistant to join our Civils & Drainage Technical Support team. This is an excellent entry‑level opportunity for someone looking to build a long‑term technical career within a stable, growing organisation that strongly supports training and progression.

You’ll work alongside experienced team members, gaining hands‑on experience in drainage take‑offs, technical documentation, and system design. Full training will be provided, with progression to Technical Support Assistant expected within 18–24 months, subject to performance.

Key Responsibilities

• Assist with drainage take‑offs using Active Take Off software
• Prepare manhole schedules and supporting documentation
• Maintain accurate technical records
• Respond to phone and email enquiries from branches and customers
• Liaise with suppliers for quotations and product information
• Attend internal meetings and supplier training

Candidate Requirements

• GCSEs (A–C) in Maths, English & Science (or equivalent)
• A‑levels (or equivalent)
• Basic AutoCAD knowledge
• Full UK driving licence

No previous industry experience required – just enthusiasm, commitment, and a willingness to learn.

• Enjoy a long‑term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from monthly bonus schemes that reward your hard work and dedication.
• Secure your future with our contributory pension scheme.
• 25 days holiday + bank holidays, Christmas shut down and an option to purchase up to a week of additional annual leave.
• Access full support and training to help you thrive in your role.

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