Location: London (Hybrid, full time with 2 days in office)
Contract: 6-month FTC
Salary: £45K pro rata
Social Senior Account Manager (Social-First Agency)
We’re partnering with a leading social-first creative agency to find a Social Senior Account Manager to join their Client Services team. This is not a traditional account management role.
This role is for someone who lives and breathes social, understands how brands show up in culture, and can confidently lead clients through strategy, campaigns and delivery in a fast-moving, social-first environment.
You’ll be working across globally recognised brands, acting as the bridge between client, strategy and creative, ensuring ideas are not only exciting but delivered seamlessly and perform in the real world.
What You’ll Be Doing
- Leading day-to-day client relationships, building trust and becoming a go-to strategic partner for global brands within tech, retail and FMCG.
- Managing the project for social-first campaigns from brief through to execution.
- Working closely with strategy and creative teams to shape ideas that land in culture.
- Translating client needs into clear, actionable briefs.
- Overseeing timelines, budgets and project delivery with precision.
- Driving campaign performance through insight, reporting and optimisation.
- Presenting work confidently and selling ideas to senior stakeholders.
- Identifying opportunities to grow accounts and expand scope.
What We’re Looking For
- Proven experience as a Senior Account Manager within a social-first agency.
- Strong background in client relationship management, strategy and project delivery.
- Demonstrated experience delivering social and digital campaigns end-to-end.
- Confident working with multiple stakeholders across creative, strategy and production.
- Commercially aware, able to manage budgets and identify growth opportunities.
- Highly organised with strong attention to detail.
- A clear understanding of social platforms, trends and what drives performance.
- Client services experience.
- Social first agency experience.
What This Role Is (and Isn’t)
This role is about leading client relationships and delivering impactful social work. It is not a community management role. We’re looking for someone who can own accounts, shape strategy and drive projects forward, not just manage day-to-day engagement.
Contact
If this sounds like you, send over your CV and availability via the link or Ella.augustin@majorplayers.co.uk. Due to the volume of applications, we may not be able to respond to everyone, but we will keep your details in mind for future opportunities.
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