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We are currently seeking an experienced Senior ICT Technician to work in a cluster of schools in the Derby area. Applications are invited from ICT technicians with experience to join our team. Under the guidance of the Regional Head of Digital Services, you will provide excellent IT Support and customer service to our schools.
You will be based at a school site, with travel required across a cluster of schools in Derby, therefore a full driving licence and access to a vehicle are essential. The role will involve working at schools including (but not limited to) Ivy House School, St Andrews Academy, and St Martins School. Attendance at meetings and training sessions at the Trust’s head office in Kidsgrove, Stoke, will also be required.
The post holder will also support Trust wide IT projects including network migration projects for academies joining the Trust’s central infrastructure, the continued expansion of the Trust’s Office 365 platform, and other central systems.
Main responsibilities
- Provide onsite support at schools when needed where additional capacity is needed such as supporting project work and to cover the absence of on‑site staff.
- Effective use of the IT Helpdesk to assist end users, prioritise and manage workload, and record activity.
- Update documentation on existing systems or create new documentation as changes are made.
- Support with daily tasks such as checking security logs, reviewing emails held quarantine, checking backup logs and then taking action where required.
- To work with senior team members to support infrastructure elements such as physical & virtual servers and networking devices, thus ensuring the availability and security of the network, data and applications.
- Contribute to investigation, design, development and implementation of new IT systems under the direction of senior team members.
- To take an active role in the on‑going development and support of the Trust’s Office 365 tools such as SharePoint, OneDrive and Microsoft Teams for Education.
- Mentor and support other IT Technicians.
Employee benefits
- An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
- Support Staff only based on working full time, all year – Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
- Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well‑being.
- Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
- Free Eye Tests
- Cycle to work scheme
- Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.
Professional development
- Experienced leadership and subject‑specific support.
- Guidance from former Ofsted Inspectors within the Trust.
- Access to the Trust’s Institute of Education and SCITT.
- Opportunities to work with different schools within the Trust as a Professional Advocate.
- Participating in peer reviews.
- Access to a suite of online courses.
- Placement projects within our family of schools.
Location
Regional to support a cluster of schools in the Derby area including Ivy House School, St Andrews Academy and St Martins School. There may be times when support is also required at other schools within the Trust.
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