Front of House Leader – Ashford

Responsibilities

Leaders, inspirers, and drivers of their teams, our Front of House Leaders are in‑shop champions, coaching and mentoring their teams. They protect the things that make Pret, keeping standards and spirits high and our teams and customers happy. When the shop gets busy, so do they – whether it’s rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.

Experience needed: You lead with purpose, drive team performance, protect profit, and keep customers happy through high standards and great energy.

Qualifications & Experience

A people person with a passion for helping their shop and the people in it grow.

Benefits

• Hourly rate is £15.35 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3‑5am
• 28 days annual leave (pro‑rata if you’re part‑time)
• Pension scheme
• Life Assurance at 3× annual salary & virtual GP
• Healthcare cash plan
• Free food and drink while you’re working
• Club Pret Membership (giving you 50% off food and 5 free Barista‑made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours
• Comfy free shoes to wear on shift

Location

Unit 1, Kimberley Way, Ashford TN24 0SD GBR

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