Service Manager

Company: Millennium Support
Apply for the Service Manager
Location: Coventry
Job Description:

Core Qualifications

  • Proven Leadership: Experience managing within health and social care settings.
  • Professional Commitment: Level 4 qualification (or equivalent) and a drive to achieve Level 5.
  • Mobility: A full driver’s licence and access to a vehicle.
  • Exceptional Communication: Confident, clear, and engaging with all stakeholders.
  • Innovation: A proactive mindset and a passion for service development.
  • Values at Heart: A genuine commitment to living and leading through our organisational values.

About Millennium

At Millennium, we believe everyone deserves to live life to the full. Whoever you are. Whatever your background. And whatever your abilities. This belief fuels us to empower adults with complex needs, and champion them on their unique journeys through life. We’ll stop at nothing to fulfil the lives of everyone we work with. Helping to find safe homes, forge meaningful friendships and build lasting skills, because we see possibilities, not limitations. This isn’t just support…this is respect, this is freedom, this is fulfilling lives.

Millennium Support Ltd, Wright Suite, The Brewhouse, Nostell Business Estate, Wakefield, WF4 1AB.

Location & Compensation

Location: Coventry and Warwickshire (Office and site based, with monthly travel to our Head Office in Wakefield)

Salary: £38,000 – £42,000 per annum

Annual Leave: 25 days plus bank holidays

Responsibilities

  • Lead with Purpose – Champion high‑quality, compliant services across Coventry and Warwickshire, ensuring every individual receives exceptional support.
  • Empower and Elevate – Bring our values to life, make a difference, be inclusive, stay responsive and unlock the potential in every team member.
  • Drive Innovation – Cultivate creativity, resilience and forward‑thinking practice to secure the best outcomes for the people we support.
  • Think Strategically – Shape long‑term goals and communicate them with clarity and confidence.
  • Grow Leaders – Mentor Deputy Managers and Team Leaders to reach their full potential.
  • Strengthen Teams – Equip staff with the skills and knowledge to deliver outstanding support.
  • Champion Inclusion – Build a culture where every voice matters and every action has purpose.
  • Stay Connected – Be visible and engaged through walk‑arounds, observations and active listening.

Benefits

  • Continuous Development – We invest in you with ongoing training and professional growth opportunities.
  • Strong Leadership Support – Work alongside a committed Senior Leadership Team who champion your success.
  • Generous Leave – 25 days annual leave plus bank holidays.
  • Life Assurance & Cycle2Work – Protect your future and support your wellbeing.
  • Company Pension – Build long‑term financial security.
  • Blue Light Card – Access exclusive discounts and perks.
  • Employee Assistance Programme – Confidential support for life’s challenges – from finances to wellbeing.

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Posted: April 1st, 2026