We are seeking an enthusiastic and proactive Finance Assistant to join our Student Billings Team. Our busy team ensures all University invoicing is accurately processed. The team handles a high volume of enquiries from our students and staff and we are looking for someone with the customer service skills and financial knowledge to support these enquiries.
Responsibilities
- Process and adjust tuition invoices for students, sponsors and commercial customers
- Provide advice, guidance and support to students and staff
- Provide a high level of customer service when dealing with staff and students
- Reconcile a range of financial data
Key Attributes
- Enthusiastic, with a high standard of customer service
- Thorough and precise with your approach to work
- Logical and good at problem solving
- Motivated, professional and pro‑active
- Joining a friendly, helpful and hardworking team
Requirements
- Worked within a customer service role dealing with customer enquiries
- Experience of working in a busy financial environment
- The ability to prioritise and manage workload
- Skills in the use of Microsoft Office 365 (Excel, Outlook, Word) and Oracle or similar finance systems
- An understanding of the higher education sector and government funding regulations
Benefits
We provide development and upskilling opportunities within the team.
In addition to a competitive salary and an industry‑beating pension scheme, we offer access to a wide variety of benefits and discounts. We also offer generous holiday packages, which include 25 days annual leave, plus bank holidays and Christmas closure.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.
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