Director, AI-Driven Process Improvement

Thermofisher Scientific is seeking a senior leader to drive the deployment and maturity of the PPI Business System across Customer Channels Group, embedding a culture of continuous improvement. The role partners with IT, Digital, Data, Analytics, and AI teams to translate priorities into measurable outcomes across productivity, customer experience, and growth.

You will lead the business-side AI and automation agenda, coach leaders, and ensure disciplined governance of AI and digital productivity

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