UK & Europe Corporate Communications Lead

Job Title

Manager I, Public Relations – UK & Europe Corporate Communications Lead

Job Overview

TransUnion is seeking a UK & Europe Corporate Communications Lead to drive corporate positioning and build the external and internal reputation of the company as a global information and insights business. The role leads crisis and incident communications, develops and implements insights‑based campaign activity, and shapes UK & Europe internal communications and selected client communications that impact corporate reputation.

Key Responsibilities

• Develop and maintain the UK & Spain (Europe) PR strategy, ensuring alignment with international frameworks and processes.
• Plan and coordinate activity around key topics and issues, bringing together business‑wide campaigns focused on regulatory and industry‑specific change.
• Support wider corporate and communications (and marketing) strategy, including product announcements, research insights, brand building, partner and employer‑of‑choice programmes.
• Communicate corporate communications strategy, messaging, content and measurement to key stakeholders.
• Manage PR agencies in‑region and other suppliers (e.g., monitoring and licensing) and advise on selection and performance.
• Identify and coach on best‑practice interview procedures and techniques with senior spokespeople for corporate media opportunities; arrange external media training where required.
• Develop junior talent through coaching to direct reports and mentoring support across the Corporate Affairs and Communications function.
• Be flexible and work across wider communication projects and activities as required.
• Report KPI and evaluation metrics regionally and internationally, ensuring alignment with wider business strategic goals.
• Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g., strategy, activity planners, key message briefs, media contact lists, issue trackers, capacity planning).
• Generate strong media awareness – spot opportunities and provide insight to the wider business; develop insight and feedback tools, including competitor tracking.
• Serve as a key member of the crisis/incident communications team (DIRT – Data Incident Response Team).
• Advise on wider related communication matters (speeches, events, etc.) and provide ad‑hoc consultancy advice directly to senior leaders and group functions.
• Support priority client communications that impact corporate reputation.
• Manage the in‑region internal communications programme in close partnership with the Director of International Internal Communications.
• Enable wider internal and external stakeholder outreach, facilitating knowledge sharing and coordination for key initiatives.

Qualifications & Skills

• Strong stakeholder management and partner‑building skills.
• Collaboration and relationship building across diverse teams.
• Rapid assimilation of complicated and technical information.
• Highly creative with strong conceptual thinking.
• Highly analytical and numerate, with data‑driven decision making.
• Ability to multi‑task across competing priorities.
• Strong communication and influence skills, both written and verbal.
• Strategic horizon planning and long‑term thinking.
• In‑depth media knowledge and awareness of the media landscape.
• Well‑organised self‑starter with strong project‑management capabilities.
• Experience of combined campaigning, especially in public affairs.
• Knowledge of marketing disciplines, including social media.
• Degree‑educated with relevant professional training.

Benefits

• 26 days annual leave plus bank holidays (increasing with service).
• Global paid wellness days off and a personal birthday bonus day off.
• Generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan.
• Private health care and a range of physical, mental and financial wellbeing programmes, including mindfulness tools.
• Access to diversity forums and communities for personal and professional development.

Working Conditions

This is a hybrid position requiring regular in‑person attendance at a designated TransUnion office for a minimum of two days a week, supplemented by virtual work.

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