A BID (Business Improvement District) is a geographically defined area where businesses come together and agree to invest collectively in projects and services which improve their trading environment.
A BID is a not-for-profit company, which can only be formed following consultation and a ballot in which businesses vote on a BID proposal. Following a successful ballot, a BID is created for a maximum five-year term and operates within a legislative framework. During the term, all businesses defined within the business plan will be required to pay the mandatory BID levy, irrespective of whether they cast a vote in the ballot.
Role Description
This is a full-time, on-site role for an Office Manager based in Cheltenham. The Office Manager will oversee daily office operations, ensure the smooth functioning of office equipment, and provide administrative support to the team. Responsibilities include managing schedules, handling customer inquiries, communicating with stakeholders, and maintaining office organisation. The role also involves fostering a welcoming office environment while ensuring all administrative tasks are completed accurately and efficiently.
The Office Manager will be responsible for:
- Managing purchase orders and supporting finance processes
- Coordinating HR and compliance tasks
- Ensuring effective facilities management
- Providing administrative support to the Chief Executive and wider team
- Coordinating board meetings, documentation, and member‑related activities
- Maintaining strong office systems, processes, and workflows
- Familiarity with accounting software (e.g., Xero)
- Understanding of the Cheltenham business landscape or local business community
- Strong organisational and communication skills
- A proactive, positive approach to teamwork and problem‑solving
Interested? Apply with a CV and cover letter to recruitment@cheltenhambid.co.uk
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