About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world‑class employee experience and company culture.
In‑Room Dining Night Server and Coordinator
Five nights per week | 10.30 pm to 7.00 am
Four Seasons Hotel London at Park Lane
The In‑Room Dining team ensures that guests enjoy the same level of care, quality, and attention overnight as they do throughout the day.
The role
You will play a key role in delivering seamless room service while supporting the smooth running of operations overnight.
What You Will Do
As In‑Room Dining Night Coordinator
- Receive and process guest orders via telephone and mobile app
- Provide confident menu knowledge and answer guest queries clearly
- Communicate orders accurately to kitchen and service teams
- Coordinate special menus, events, and overnight requests
- Ensure correct billing procedures and order tracking
As In‑Room Dining Night Server
- Deliver food and beverages to guest rooms with professionalism and care
- Set up and clear service in line with Four Seasons standards
- Maintain discretion, calmness, and attention to detail overnight
- Respond politely and efficiently to guest requests
- Support cleanliness and organisation of service areas
- Across both elements of the role, uphold Four Seasons standards for quality, service, and warmth
What We Are Looking For
- Previous experience in Food and Beverage, Room Service, or hospitality operations
- Confidence communicating with guests and colleagues
- Strong organisational skills and attention to detail
- Ability to work independently and take ownership overnight
- Calm, professional manner suited to night service
- Comfort working with digital systems and mobile applications
- Commitment to a night‑shift schedule
- Right to work in the UK
Working pattern
- Five nights per week
- Overnight schedule: 10.30 pm to 7.00 am
- Hybrid role typically split across three Coordinator shifts and two Server shifts
What We Offer
- £36,500 annual package inclusive of base salary and service charge
- Structured 40‑hour working week
- Excellent training and clearly defined career development pathways
- Strong internal progression opportunities across London and the global Four Seasons portfolio
- Holiday entitlement increasing with service up to 33 days
- Company sick pay, increasing with service
- Life insurance while on duty
- Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, and heavily discounted rates at all properties
- 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
- Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day
- Access to Wellhub, offering support for fitness, mindfulness, therapy, nutrition, and sleep
- Bupa dental cover or Bupa cash plan
- Enhanced maternity and paternity pay
- Uniform with complimentary professional dry cleaning from day one
- Season ticket loan and cycle to work scheme
- Access to Stream for greater pay flexibility and discounts
- Employee recognition programmes including monthly awards and events
- Annual themed team events plus regular social, charitable, and sporting activities
Why nights at Four Seasons Park Lane
This role offers stability, independence, and the opportunity to deliver premium service in a calm overnight environment, backed by a supportive team and a globally respected brand. If you enjoy night work and take pride in delivering thoughtful, refined hospitality, we would love to hear from you.
We look forward to receiving your application.
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