Rental Service Manager

Rental Service Manager

Location: South West DepotHours: 37.5 hours/week, Mon-FriSalary: £65,000 DOEContract: Full-Time, PermanentReports to: Head of Technical

We’re looking for a hands‑on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You’ll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top‑notch service across all depots.

Main Duties

• Plan, manage, and deliver preventative maintenance and emergency response
• Oversee service standards, procedures, and RAMS compliance
• Lead, coach, and develop the service team
• Monitor KPIs: uptime, response times, first‑time fixes
• Act as escalation point for high‑impact service issues
• Drive efficiency and continuous improvement

Skills and Experience

• Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery
• Strong technical knowledge of diesel engines and electrical systems
• Proven ability to lead field‑based teams
• Excellent communication and customer skills
• Experience managing maintenance programmes and emergency breakdowns

Benefits

• Bonus scheme
• Training and career development
• Holiday buy & sell scheme
• Company pension
• Private medical scheme (max £100 excess)
• Life assurance & healthcare support
• 23 days holiday + bank holidays (up to 28 with service)

DBS checks and references required. Must be eligible to work in the UK.

If you are interested please click APPLY now

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