Join to apply for the Patient Care Assistant/Receptionist role at CVS Group UK
We are seeking an enthusiastic individual with a passion for animals to join our team working as Veterinary Receptionist / Patient Care Assistant at Ashfield Veterinary Surgery in Durham. This is a fixed‑term contract (9 months minimum), working full time (38 hours per week).
About The Role
We are looking for someone to work between reception (to cover holidays and sickness) and a PCA (with the clinical team).
Some of the Duties Will Include
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
- Cleaning and maintaining public areas
What We’re Looking for in Our Veterinary Patient Care Assistant
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience of animal care, including feeding, cleaning, handling, and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What We Can Offer You
- Salary: £20,800 – £25,396
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First‑Aiders
- and more! Please find the full list here: What We Offer
CVS Group plc is one of the largest integrated veterinary services providers in the UK. We are committed to inclusive hiring. We are unable to accept applications from candidates lacking the Right to Work in the UK as we cannot provide visa sponsorship due to Home Office criteria.
To apply for this position please click ‘Apply Now’.
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