Contracts Manager – Reactive FM & Minor Works

An exciting opportunity has arisen for an experienced Contracts Manager to join a growing FM and reactive maintenance business delivering services across a major Portsmouth-based contract.

This is a fast‑paced operational role with huge growth potential. The contract has already generated significant additional works revenue and now requires a commercially aware and client‑focused Contracts Manager capable of developing the account further.

The role will suit someone from a reactive FM, building fabric or maintenance background who is confident managing demanding clients while identifying and delivering minor works opportunities.

Key Responsibilities

• Managing reactive maintenance and building fabric services across the contract
• Overseeing minor works projects up to £100k
• Managing engineers, subcontractors and operational teams
• Developing strong relationships with key client stakeholders
• Managing operational delivery, compliance and service performance
• Driving additional works and contract growth opportunities
• Managing pricing, quotations and variations
• Monitoring KPIs, SLAs and operational reporting
• Resolving operational issues and client escalations
• Ensuring compliance across health & safety and operational governance

About You

• Strong reactive FM/building maintenance background
• Experience managing reactive maintenance and minor works delivery
• Commercially aware with strong additional works experience
• Strong client‑facing and stakeholder management skills
• Able to work within demanding and fast‑paced operational environments
• Organised, proactive and solutions‑focused approach

Package

• £65,000 – £70,000 basic salary
• Car allowance
• Bonus/package
• Genuine opportunity to grow and develop the contract
• Long‑term progression opportunities within a growing business

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