Fixed Term Contract | Full-time (To Perm)
Salary: Up To £60,000
Location: North London
Hybrid – 2 Days A Week In Office + Benefits
CIPD Level 5
Local Authority / Public Sector Experience Preferred
We are looking for an experienced Senior ER/HR Partner to join a busy HR team and play a key role in delivering a proactive, high-quality people service across the organisation.
This is a senior role with a strong focus on employee relations strategy, complex case management, organisational change, and leadership support. You will act as a trusted adviser to senior leaders and managers, helping them navigate sensitive and high-risk people matters while ensuring fair, consistent and legally compliant outcomes.
You will also line manage and develop ER/HR Business Partners and HR Advisors, providing coaching, supervision and professional oversight to ensure consistent, high-quality case management across the team.
Key responsibilities
You will:
- Lead and oversee HR and employee relations activity across allocated business areas.
- Act as the senior escalation point for complex ER cases, including conduct, grievance, capability, attendance, performance and sensitive employee matters.
- Line manage, coach and develop HR professionals, supporting their capability, confidence and performance.
- Advise senior leaders and managers on complex people issues, risk-based decision making and best practice.
- Build effective relationships with managers, stakeholders and employee representatives.
- Lead on organisational change activity, including restructures, redundancy, service redesign and employee consultation.
- Oversee HR-related projects and work with external providers such as legal advisers, occupational health and mediators.
- Use HR data and ER trends to identify risks, inform decisions and improve outcomes.
- Support continuous improvement in HR policies, processes, systems and manager toolkits.
- Design and deliver training to improve manager capability in handling people issues.
About you
We are looking for someone with:
- Significant experience operating as a senior HR or ER practitioner within a complex organisation.
- Strong experience managing complex, sensitive and high-risk ER casework.
- Experience leading, coaching and developing HR professionals.
- A strong track record of advising senior leaders on employment matters, policy and risk.
- Experience working in environments with employee representatives or trade unions.
- Experience supporting organisational change, consultation and restructuring activity.
- Strong HR data analysis skills, with the ability to turn trends into practical insight.
- Experience improving HR policies, processes and systems.
- A relevant HR qualification, such as CIPD Level 5 or equivalent experience.
Skills and strengths
You will bring strong leadership, judgement and communication skills, with the confidence to influence senior stakeholders and support managers through challenging people issues.
You will be highly organised, detail-focused and able to balance complex casework with wider HR priorities. You will also bring a practical, solutions-focused approach and a commitment to fairness, professionalism, inclusion and continuous improvement.
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