Main area UK NEQAS Immunology, Immunochemistry & Allergy Grade NHS AfC: Band 3 Contract Permanent Hours Full time – 37.5 hours per week Job ref 190-1276-DIR-SP
Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £25,760 – £27,476 pa/pro rata for part time staff Salary period Yearly Closing 03/06/2026 23:59 Interview date 16/06/2026
Clerical Officer (UK NEQAS IIA)
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
A vacancy has arisen for a self-motivated and enthusiastic individual to join this dynamic and internationally respected EQA programme based within the Sheffield Teaching Hospitals Foundation Trust.
The individual will be required to work with administrative staff and healthcare scientists in the area of Immunology, Immunochemistry & Allergy by delivering an efficient and responsive EQA service to UK and international clinical laboratories.
This is a non-patient facing role within UK NEQAS and Sheffield Teaching Hospitals NHS Foundation Trust that will ideally suit an individual looking to join an internationally respected team and be exposed to new and exciting developments.
This vacancy may be closed early if a high volume of applications is received.
Main duties of the job
The successful candidate will provide specific clerical, secretarial, business and administrative duties for the UK NEQAS Centre.
- To provide an efficient and effective admin and clerical service to UK NEQAS IIA
- To carry out routine duties relating to the office and laboratory and to provide an effective secretarial service to UK NEQAS IIA
- To be a point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.
The duties of this post are varied and interesting with the successful individual expected to use their own initiative and work without close supervision on occasions but still be able to work as part of a team.
Working for our organisation
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Sheffield Teaching Hospitals NHS Foundation Trust operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
Person specification
Qualifications
- GCSE Grade C (or equivalent qualification) in English Language and maths
- NVQ/RSA or OCR at level 3, or relevant secretarial, admin and clerical experience that would equate to level 3
- Other typing/audio typing/IT qualification or equivalent experience
Experience
- Relevant secretarial experience / experience in a secretarial or clerical role
- Audio typing skills and experience
- Knowledge and understanding of clerical procedures within a large organisation
- Experience of Microsoft office packages especially Word and Excel
- Use of databases and data input Reception work
- Minute taking
- Experience of ordering supplies and maintaining adequate stock levels within department
- Experience of working in a customer services environment
- Electronic diary management
Further Training
- Willingness to partake in STH mandatory training
- Knowledge of ESR and PALMS
- Excellent organisational skills and the ability to prioritise effectively when working to tight deadlines
- Good written and verbal communication skills including the ability to present information in a clear manner
- The ability to work as part of a team
- The ability to work independently with minimal supervision
- Ability to acquire knowledge of Laboratory test repertoire
- Be proactive, flexible and adaptable to change
- Knowledge of EQA
- Knowledge of medical/laboratory terminology
- Good telephone manner
Other Factors
- The ability to handle confidential information in a discreet manner
- Understanding of patient confidentiality
- Commitment to role
- Committed to skills development
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
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