People Operations – Services Coordinator

People Operations – Services Coordinator

Be part of something evolving. Be ‘in good company!’

We are evolving how HR works. We are moving beyond traditional service delivery to a model that is smarter, more insight‑led, and genuinely impactful whilst remaining optimised, efficient and people‑focused. This is not your standard HR admin type role.

Responsibilities

• Deliver high‑quality HR support across all aspects of the full employee lifecycle
• Take ownership of queries and issues, seeing them through to resolution
• Work confidently with HR systems and data, ensuring accuracy and integrity
• Produce and work with HR data and reports, spotting trends and highlighting key insights
• Identify inefficiencies and help to implement practical improvements
• Collaborate with colleagues to continuously enhance how the team and business operates

Qualifications

• Experience in an HR or shared services environment
• Confidence working with HR systems and data, with strong attention to detail
• Someone who naturally looks for ways to improve things, not just maintain them
• Strong problem‑solving skills and a proactive mindset
• A team player who enjoys working collaboratively and building strong relationships

Benefits

• Part of a team that is actively evolving, not standing still
• Opportunity to shape how HR Services operates day‑to‑day
• Environment where ideas are welcomed and improvements are genuinely implemented
• Good company, surrounded by people who care about doing things well and doing them together

Employment Details

This is a full‑time role, working 5 days and based in our head office in Broxburn, Midlothian. Hybrid working may be considered once the role is sufficiently established.

We are an equal opportunity employer.

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