Salary: £55,000 per annum. Shifts: Monday to Friday, Day Shifts.
We are looking for an experienced and ambitious PCV Master Technician to join Arriva in the Hemel Hempstead area on a full-time permanent position. The Master Technician’s role will be the focal point in the depot for complex technical issues and OBD diagnostics, forming the interface between engineers and the Engineering Manager.
Responsibilities
As Master Technician, you will be responsible for diagnostics, repairs and advice on engines, gearboxes, axles and electrical faults, including body systems. You will be experienced across multiple systems and will take the lead in complex fault finding related to CAN Line, After‑Treatment Exhaust Systems, Euro5/Euro6 Engines, Multiplex and Electrical Faults, High Voltage and Hybrid System Diagnostics.
Main Responsibilities
- Be the first point of contact for in‑depth engineering fault finding and repairs on specific bus types.
- Carry out diagnostic tests on a wide range of company vehicles and equipment.
- Act as subject matter expert in Mechanical and Electrical fault diagnostic.
- Custodian of all technical campaigns and fleet checks within your garage.
- Notify the Technical and Systems Manager of faults identified within your area of expertise.
- Advise the Engineering Manager on technical issues within the garage.
- Carry out projects/trials on behalf of the Engineering Director and/or Technical Manager.
- Develop and foster good working relationships with engineers and serve as mentor to apprentices where applicable.
- Develop and maintain effective communication and relationships with chassis and body manufacturers and OEM suppliers.
Key Skills and Experience
- Minimum qualification of NVQ Level3 standard.
- Comprehensive understanding of diagnostic equipment and its applications, such as Electrical components like alternators, starter motors, electrical looms and wiring harnesses.
- Experience of working with Diagnostic Software Packages such as Cummins Insite, Volvo Tech Tool, ACTIA, WABCO, Xentry etc.
- Skilled in the use of IT systems, including Excel, Word and Outlook.
- Full understanding/appreciation of the terms and conditions of the Company Operating Licence.
- Willingness to adapt and update skills and attend training courses.
- A full UK driving licence (6 points or less).
- Ability to be passed fit for a PCV pre‑employment medical.
- Ability to prioritise own workload.
- Flexibility to change priorities and resources quickly to meet the needs of the garage.
Benefits
- On‑job training & development – High Voltage Level1‑4/EV training, roadside assistance, IRTEC accreditation & diagnostics training.
- Free bus travel for you and a nominated member of your family.
- Training to upgrade your licence to drive a bus.
- Access to the Arriva Village – Retail discounts and offers worth up to £1,200 per year.
- Arriva Wellbeing Support and Annual Health Screening.
- 25 days plus bank holidays.
- Arriva Workplace Pension.
- Full PPE and workwear provided.
At Arriva we acknowledge the importance of our people’s diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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