SIXT Van & Truck is Part of the SIXT Group, the Global Leader in mobility services with over 110 years of experience in supplying a diverse range of automotive solutions to more than 100 countries worldwide. We are a leading commercial vehicle rental company specializing in providing high-quality rental services to a diverse range of clients. Our fleet consists of a wide variety of commercial vehicles including trucks, vans, and specialized vehicles and we take pride in delivering exceptional customer service and maintaining strong industry partnerships.
Job Description
The Damage Manager is responsible for managing the entire vehicle damage function within a commercial fleet of 7,000 vehicles. This role leads a dedicated team overseeing damage claims, repair coordination, and customer recharging, ensuring efficient and compliant processes while maximising recharge recovery. You will foster strong relationships with customers and suppliers and drive continuous improvement in damage management performance. Sound like your next challenge? Join Team Orange.
YOUR ROLE AT SIXT
- You lead, manage, and develop a team of Billing & Recharge Agents and Damage Claims Agents
- You oversee the full damage lifecycle from incident report to case closure ensuring compliance with SLAs
- You act as escalation point for complex or high‑value damage cases and approve settlements above agent authority
- You maintain and develop relationships with bodyshops and repair networks alongside the Senior Vehicle Repair Manager
- You drive recharge recovery targets and produce detailed monthly reporting on damage volumes and financials
- You ensure all damage processes comply with company policy, legislation, and contractual obligations
YOUR SKILLS MATTER
- Experience: You have proven leadership experience in fleet, insurance, or claims environments
- Commercial Awareness: You understand recharge and cost recovery principles deeply
- Communication: You excel in stakeholder management and dispute resolution
- Analytical Skills: You are able to analyse data and produce meaningful management reports
- Attention to Detail: You maintain high accuracy in handling damage cases and financial transactions
- Knowledge: Ideally, you have experience with vehicle damage assessment, bodyshop networks, or insurance claims
WHAT WE OFFER
- Competitive Reward Package: Attractive base salary with a performance‑based bonus
- Time Off & Financial Security: Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance
- Wellbeing & Support: Employee Assistance Programme and access to wellbeing resources
- Career Development: An entrepreneurial, flat management structure with direct access to decision‑makers and genuine opportunities to grow your career
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