Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. A rewarding professional career is offered.
You must have the legal right to work in the United Kingdom and in the Civil Service.
Settings
- Accredited Programmes, Structured Interventions & Attendance Centres
- Community Integration and Contracts
- Contracts
- Courts
- Integrated Offender Management
- Performance & Quality
- Personality Disorder Projects
- Prisons
- Public Protection (Custody)
- Public Protection (Community)
- The Homeless Prevention Taskforce
- Unpaid Work (community payback)
Responsibilities
- Ensure all processes run efficiently.
- Maintain systems properly.
- Collate and prepare probation information for case files.
- Handle enquiries from colleagues, agencies and people on probation in a busy environment.
- Use strong communication skills to manage stakeholder relationships.
Benefits
- Annual Leave: 25 days on appointment, increasing to 30 after five years of service, plus public holidays.
- Pension: National Probation Service is covered by the Local Government Pension Scheme.
- Training: Extensive range of staff development opportunities.
- Flexible Working: Hybrid working arrangements where business needs allow.
- Paid parental leave: Paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Eligibility
All candidates are subject to security and identity checks prior to taking up the post.
Equality, Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. The Ministry of Justice is a Disability Confident employer offering reasonable adjustments throughout the recruitment process. Employees have access to various networks supporting minority groups, disabilities, caring responsibilities and gender diversity.
Contact
For questions about the role or application process, please contact the appropriate team. To Transformative Business Services (0345 241 5358), Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk), Civil Service Commission (details available on the official website).
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