Showroom Sales Consultant

About the role

Part‑time Kitchen Designer (20 hrs per week) based at our friendly branch in Kilmarnock, Queens Drive KA1 3XA.

Previous experience in kitchen designing is essential for this role.

Responsibilities

• Identify and win new business opportunities through personal outreach and leads generated by the branch, demonstrating active follow‑up to convert these into new accounts.
• Maintain and grow both new and existing customer relationships to maximise their lifetime value through fostering long‑term relationships and building trust to understand and deliver current and future requirements.
• Understand our approach to pricing and seek out ways to maximise margin credibly.
• Provide advice on products and solutions with a key focus on the core kitchen range.
• Foster and maintain constructive and collaborative relationships with suppliers, identifying and maximising on beneficial trading opportunities.
• Support business initiatives to increase sales, margin, and service as required.
• Continually develop knowledge of product lines, market trends, and competitor offering to meet customer needs.
• Carry out site/home visits to take accurate measurements, ensuring precision in all design plans.
• Develop kitchen product knowledge and competence across all branch colleagues.
• Maintain excellent standards within the kitchen centre.
• Be the first point of contact to resolve challenging situations, customer complaints or feedback in the kitchen centre.
• Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls.

Qualifications

• Strong sales background.
• Enthusiasm – radiate positivity and possess an unyielding passion for the merchant world.
• Decency – embody honesty and integrity, contributing to a respectful and ethical workplace.
• Team spirit – thrive in collaborative settings, believing that together we can achieve greatness.
• Pride – take pride in your work and are dedicated to producing top‑notch results.

Benefits

• Quality – commitment to providing outstanding products and service that exceed customer expectations.
• Supportive environment – culture that prioritises your growth, with resources and support to excel.
• Professional development – apprenticeships, training, and mentoring programs designed to elevate your career.
• Compelling package – competitive salary, bonuses, pension schemes, and life assurance among many perks.
• Work‑life balance – flexible working hours and a hybrid working model to help you find your ideal rhythm.

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