Logistics and Operations Assistant

Logistics and Operations Assistant Permanent Watford, Hertfordshire Posted 1 day ago £26000 – £28000 per annum

Responsibilities

• Liaising with the warehouse regarding instructions, orders, and deliveries.
• Giving excellent customer service and keeping customers updated with orders.
• Managing and responding to queries promptly.
• Liaising between departments and ensuring seamless processes.
• Communicating with customers on status of orders and deliveries.
• Managing stock control.
• Booking delivery dates for manual and pre-booked orders.
• Updating and managing the excel databases and spreadsheets.
• Data uploads for e-platform customers i.e., like Zalando, NEXT etc.
• Analysing customer orders and dates of those orders.
• Creating and issuing of pick sheets, order confirmations, packing lists etc.

Requirements

• Excellent written and verbal communication skills.
• Advanced Excel skills.
• Operational experience.
• Track record of excellent customer service.
• Excellent Administrative skills.
• Sage experience would be a bonus.
• Knowledge of Zedonk ERP system would be advantageous.

Working hours Mon-Fri from 830am-5pm

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