Support Worker (Days)

About the Role

Helping others improve and turn their lives around is what we do for thousands of people at more than 150 sites across the UK. We’re looking for a confident Care & Support Worker with a passion for delivering outstanding healthcare to support residents at Norcott House, a specialist residential service for adults with learning disabilities and complex needs located in the suburbs of Liversedge, West Yorkshire.

Working Hours & Schedule

Full time, 42 hours a week on a 12‑hour shift rota that includes alternate weekends (four shifts week one, three shifts week two, on a two‑week rolling rota). The role can be days only.

Key Responsibilities

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs and provide help in the most appropriate way
• Assist with and report on medical & welfare needs
• Safeguard and maintain a safe, clean environment for all
• Support service users to access the community, attend work, college, hobbies & activities, days out & holidays
• Support the service users to grow, develop & learn through engaging them in tasks such as cooking & cleaning

Key Competencies & Qualities

• Genuinely driven with a desire to make a real difference in people’s lives
• Excellent communicator and a good team player
• Sensitive and intuitive, with the energy required to provide a trusting, stimulating & varied environment
• Ability to empower & support service user independence

Benefits & Salary

• Salary: £13.15 per hour, rising to £13.45 per hour after three months (£29,435.70 first year) and to £13.70 per hour after 18 months
• Opening to undertake further learning with our excellent apprenticeship scheme
• Flexible working with opportunity for overtime
• Regular coaching & appraisal, expert supervision & peer support
• Employee discount savings & Cycle to Work scheme
• Wellbeing centre with exercises, recipes, financial and mental health advice
• Additional perks such as NHS blue‑light card, rewards gateway vouchers, private health cash plans and free confidential mental health support

Application Requirements

Successful candidates will be required to undergo an enhanced DBS check.

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