Guestroom attendant

Company: Four Seasons Hotels and Resorts
Apply for the Guestroom attendant
Location: London
Job Description:

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location

Set in a restored 18th‑century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop‑ups and event spaces with sustainable innovations throughout.

About the Role

As part of our commitment to delivering exceptional luxury experiences, we are seeking a dedicated Guestroom Attendant to join our Housekeeping team. As a Guestroom Attendant, you will play a key role in maintaining the highest standards of cleanliness and comfort across our guest rooms and suites. Your attention to detail, pride in presentation, and passion for service will help create a warm and welcoming environment for every guest who stays with us.

What You Will Do

  • Clean and prepare guest rooms and suites to Four Seasons’ exceptional standards
  • Refresh linen, amenities, and supplies to ensure a seamless guest experience
  • Maintain public areas on guest floors, ensuring immaculate presentation throughout
  • Respond to guest requests with professionalism, care, and efficiency
  • Report maintenance issues promptly to ensure room functionality and safety
  • Collaborate with the Housekeeping and Guest Services teams to uphold a smooth operation
  • Uphold Four Seasons’ commitment to luxury, service excellence, and guest satisfaction

What You Bring

  • Previous housekeeping or hospitality experience preferred
  • Strong attention to detail and pride in delivering exceptional cleanliness
  • A warm, friendly, and service‑driven approach
  • Ability to work efficiently in a fast‑paced environment
  • Strong teamwork skills and a positive attitude
  • Flexibility to work mornings, evenings, weekends, and holidays

What We Offer

  • Excellent training and career development opportunities
  • Four Seasons employee travel programme
  • Be the guest experience at the hotel
  • BUPA Dental Healthcare
  • Complimentary meals in our staff restaurant while on duty, plus fruit, coffee, and tea throughout the day
  • Shuttle bus service between the hotel, Fleet & Church Crookham
  • Global career opportunities within Four Seasons
  • Free uniform dry cleaning
  • Annual themed employee party, social events, charitable initiatives & sporting activities
  • Access to Wagestream – salary advance benefit
  • Employee recognition programmes

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Posted: June 1st, 2026