Retail Service & Stock Specialist

One Stop • Sutton, Ely CB62RB • Temporary • Working hours 8 • Apply by 01-Jun-2026

Job Description

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. This role involves working in a fast‑paced retail environment where no day is the same, providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.

Responsibilities

• I know my customers and serve them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
• I work across all areas of the store including online, tills, replenishment, vending, and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about my store’s performance, understanding the part I play and what we need to do together to deliver profit.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
• I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
• I always follow the think 25 policy when serving age restricted products to all customers.
• Responding quickly to assistance calls or interventions on self‑service checkouts, explaining what I am doing to the customer.
• I work in a clean, tidy and organised manner keeping aisles clear of congestion.
• At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
• I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
• If this store has a Post Office Local, your duties will include the day‑to‑day operations of the post office. You will be required to undertake a Post Office Financial and criminal conviction background check, which you will need to pass to proceed with this role. If these checks fail, the job offer will be withdrawn.

Additional Requirements

• One Stop will only recruit individuals who have passed the school leaver’s age.

Note

To find out the school leavers age for your country, please consult the relevant authority (no link provided).

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