Company: East of England Community Health and Care NHS Trust

Apply for the Clinical Support Worker

Location: Norwich

Job Description:

To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
To carry out duties as specified within the trust’s Approved Core Task List for Clinical Support Worker (working within assessed competence).
To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition.
To support patient’s emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities.
To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
To keep the clinical area clean and tidy maintaining a safe environment.
To adhere to trust infection control procedures.
To support relatives under the guidance of a RN.
To assist with the discharge process for patients directed by RN and or member of Multidisciplinary Team (MDT).

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Posted: June 1st, 2026