Customer Service Representative (Mandarin Speaking, £22K, Technology, Information and Internet,[…]

We have an exciting opportunity for a Customer Service Representative role in a Technology, Information, and Internet company. The company is a customer-focused online food ordering platform that enables users to quickly order their favourite cuisine.

Responsibilities

• Handle requests from customers made by phone, email, or any other method.
• Serve as the initial point of contact for clients with questions, effectively addressing concerns or escalating them to the proper department.

Qualifications

• Minimum 1 year of work experience in support & services for clients.
• Mandarin fluency is essential.
• Ability to reliably commute to Birmingham, or relocation planned before starting work.

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