CX & Sales Operations Leader — Elevate Customer Experience

Probe Technical Recruitment is looking for a Customer Experience & Sales Operations Manager to take ownership of the entire customer experience process. This includes leading inbound sales and order processing teams, ensuring every customer interaction reflects exceptional service.

The ideal candidate will have experience in managing customer experiences, strong analytical skills, and the ability to drive improvements across operations. The role is based in the East Midlands with a competitive benefits package.

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