Operations Manager

Universal Import Export UK LTD, Hayes Road, Hounslow, Southall, UK

Job Type: Full Time

Workspace: On-Site

About the Role

Requirements

We are looking for an individual who has:

• Degree in Business Management or related field
• Proven successful experience in supermarket management
• Good understanding of inventory management, purchasing, and marketing
• Extremely responsible
• Strong problem-solving skills and innovative thinking
• Excellent interpersonal and customer service skills
• Proficiency in Microsoft Office and relevant software

Job Description

• Accountable for end-to-end store operations, ensuring resources meet high standards
• Identify, develop, and mentor talent within the store and region to create a pipeline of successors
• Ensure supplies are used efficiently to prevent wastage and stay within budget
• Develop the management team’s capabilities through accountability and targeted development plans
• Oversee purchasing and financial account preparation
• Collaborate with the People Manager to foster a culture adaptable to change
• Ensure compliance with food safety laws and legal standards
• Negotiate with contractors and suppliers for materials and services
• Support managers in creating forward-thinking action plans to improve performance
• Contribute to the store’s annual plan by identifying opportunities to maximize performance
• Develop local initiatives within the framework to exceed sales targets and motivate staff
• Build relationships with key stakeholders to facilitate continuous improvement
• Lead by example to uphold high standards and customer focus
• Oversee store processes affecting product availability and improve customer experience through team feedback

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