CRM Operations Lead

Own Every Moment at NetApp At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud. Do you excel at problem-solving and connecting the dots? As a Regional Revenue Operations leader, you will be responsible for driving a well-defined predictable rhythm of the business that delivers excellence in GTM execution. You will drive and track key Sales growth initiatives, sharing best practice and partnering with other functional stakeholders. Your role will involve business partnership with the Sales community not only securing current quarter business but building for future growth. This Sales community will include our Direct Sellers, Partners Sales and Services Sales. Job Requirements Operationalize best-in-class Rhythm of the Business with Sales leaders through regular cadence and rigor for pipeline management, and business reviews. Where appropriate act as a point of contact for these Business Cadence (forecasting reviews, QBRs, Plan to Achieve etc) Partner with Sales leaders to do proactive business and pipeline inspection. Drive gap to AOP plans through sales growth initiatives, sharing best practice and partnering with other functional stakeholders Drive local sales rep performance reviews with high contribution of insights Process Improvement– Instill sales process discipline, adherence to standards, excellence in execution while holding sales managers accountable to quality and accuracy. Collaborate with cross-functional teams, including Finance, Customer Success, Partners, Marketing to align sales strategies with overall business objectives Attitude & Behaviors Take a proactive, consultative approach, building trust consistently and quickly Have an enthusiastic “roll up your sleeves” mentality Demonstrate ability to scale and equip the business, driving world-class operational execution, communicate big picture opportunities Demonstrate ability to manage teams with deep analytical skills and make data-driven decisions Tools Experience with CRM (Salesforce) for understanding of opportunity/pipeline management, and data analysis Familiarity with data visualization tools such as Tableau, PowerBI Experience in forecasting tools Compensation: The salary offered will be determined by the candidate’s location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. That’s how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security….