Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital NHS Foundation Trust Town East Grinstead Salary £79,504 – £91,609 per annum Salary period Yearly Closing 14/06/2026 23:59
General Manager – OMFS & Ophthalmology
NHS AfC: Band 8c
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.
We also offer attractive benefits such as
- tailored personal development to support career aspirations, including accredited clinical and management development programmes
- flexible working arrangements for a work-life balance that suits you and your needs
- a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
We have an exciting secondment opportunity to join our Trust as General Manager – OMFS and Ophthalmology (8C). Reporting to the Clinical Director for OMFS and Ophthalmology. We welcome applications from NHS employees who are able to join us for a 6 month secondment.
We are looking to speak with motivated, compassionate, and resilient leaders with an excellent track record of delivering improvements to clinical pathways and access standards. You will bring significant experience in a senior operational role plus evidence of success in developing services that deliver high quality patient care. You will be confident and comfortable engaging with stakeholders at all levels and be expected to establish and maintain relationships which enable the Trust to operate effectively with clinicians, managers and partners focused on improving outcomes and services to patients.
In return, you can be part of an upward journey. We are welcoming applicants who are passionate about improving the patient experience and who are wanting to progress their careers at one of the UK’s most reputable specialist providers.
Main duties of the job
The General Manager is responsible and accountable for the day-to-day operational services of the directorate. They will work collaboratively as a member of the triumvirate to ensure services are clinically and operationally led. They will be patient focussed and ensure the delivery of access targets, and that quality improvement and a culture of learning and improvement is embedded within the directorate.
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Detailed job description and main responsibilities
Please see the attached Job Description for more details on the role and working at Queen Victoria Hospital
Person specification
Qualifications
- Educated to degree level or able to demonstrate specialist knowledge within this field through practical experience
- Evidence of relevant professional management training and/or qualification
Experience
- Experience in a leadership/managerial role in a complex acute environment
- Experience of directly managing pay and non-pay budgets
- Experience of direct staff management of a large team of staff
- Experience of supporting staff and developing staff members
- Experience of active performance management
- Experience of providing services to a high quality with restricted resources
- Experience of leading and supporting staff through change
- Experience of implementing change management projects to develop or improve services
- Experience of managing and delivering access standards
- Experience of managing effective booking and appointment processes
- Experience of implementing change management utilising technologies
- Experience of business case preparation, presentation and implementation
The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
Employer certification / accreditation badges
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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