Overview
Location: Stockport HSLSalary: £12.80 per hourHours: 35 per week
Are you someone who takes pride in delivering excellent service and enjoys making a real difference to people’s lives? Do you enjoy being out and about, meeting new people, and helping them find comfort at home? If so, our Delivery Driver/Customer Service Assistant role might be just what you’re looking for.
What does a day in the role look like?
This is not your typical driving role. As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. When not on appointments, you’ll help in-store with general upkeep and customer service, becoming a key part of a small, supportive team. Please note: This is a customer-facing role and will require the successful completion of a DBS check.
Responsibilities
- A full, clean UK driving licence
- Drive our comfort specialists to appointments safely and in line with the Highway Code
- Maintain van cleanliness and complete vehicle checks to ensure roadworthiness
- Offer a friendly face to customers and assist colleagues with day-to-day tasks in the showroom, including light maintenance to keep the space welcoming and premium
- Undertake regular training to ensure the wellbeing of customers, colleagues and yourself, following health and safety guidelines
- Maintain a great eye for detail and a willingness to go the extra mile
- Have good local area knowledge and awareness of potential traffic issues or roadworks
- Safely load, unload, and carry heavy items such as demonstration chairs
- Manage van stock levels and report any maintenance needs
What we’re looking for in the right person
- Has a friendly, warm and customer-focused approach
- Passion for helping others
- Flexibility to work occasional weekends when required
- Enthusiasm, positive attitude, and willingness to learn
What we offer
- Health cash plan – cashback on dental, optical and more
- Discounted shopping and gym memberships with Westfield Rewards
- Brilliant colleague discount (friends and family too!)
- 30 days’ holiday (pro rata), rising to 33 with long service
- Contributory pension and death-in-service cover
- Discretionary bonus
- Free onsite parking (at most locations)
- Lovely surprise and delight events throughout the year
About us
At HSL, we don’t just sell furniture – we create feel good moments. Each piece is handcrafted to support comfort and wellbeing, tailored to fit the individual. Our commitment to world-class service has earned us an incredible 4.9/5 rating on Trustpilot, and we’ve been recognised as a 2 Star Outstanding company by Best Companies in 2024. We recognise and celebrate what makes people unique.
Ready to apply?
We’d love to hear from you. Simply send your CV by clicking the apply button, and we’ll be in touch soon.
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