Company: Citizens Advice RCT
Location: Pontypridd
Job Description:
About the job
An adviser role could cover a number of projects; which could include working on a helpline or within our community.
About you
You’re a compassionate problem solver, willing to learn, and have good communication skills. You’re committed to being part of a high-quality service, empowering others through clear, practical advice. You excel at building trust, handling sensitive issues with care, and navigating complex information confidently. You’re organised and proactive, with attention to detail and empathy.
Familiarity with social welfare, money advice, or community support services is a plus.
Pay Scale
£24,454 – £24,868 pro rata
Locations
Pontypridd, Mountain Ash and Hybrid
Staff benefits
- 5% Employer Matched Pension Contribution
- 25 Days Annual Leave, plus Bank Holidays (FTE)
- Long Service Leave
- 24/7 Employee Assistance Programme including Virtual GP Service
- Payroll Savings Scheme (with Dragon Savers)
- Discounted RCT Leisure for Life Gym Membership (for you + one other)
- Flexible Working Opportunities
- Family and Carer Friendly
- Enhanced sickness, maternity, paternity and shared parental leave policies
EEO Statement
We are a proud member of the Disability Confident employer scheme.
#J-18808-Ljbffr…
Posted: June 1st, 2026