Counter Manager – Milton Keynes

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time, Counter Manager to make real connections in John Lewis Milton Keynes!

Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences.

Responsibilities

As a Counter Manager, your missions, will be as follows:

• Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
• Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales target and contribute to the overall counter goals.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
• Efficient Administration: Oversee daily, weekly, monthly and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

The Bene‑Fit for a Counter Manager:

• Dynamic, self‑motivated, self‑sufficient and sales‑driven
• Passion for make‑up and Retail with a focus on achieving sales targets and problem solving
• Result‑oriented, who likes a challenge and exceeding sales expectations with resilience
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience with a passion for sales success

Benefits Of Our Counter Manager Position

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training providedRefer a friend scheme
• Competitive Commission Scheme

Apply to become a Counter Manager today!

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