Customer focused Weekend Receptionist / Welcome Host
We are looking for a customer focused Weekend Receptionist/Welcome Host to join our Volvo dealership in Reading. This role is more than meeting and greeting or answering the telephone. You are often our customer’s first impression of Waylands, and as such we’re looking for someone who takes pride in delivering a first‑class customer experience. Our preferred candidate will bring personality, warmth and efficiency to the role.
Duties
- Meeting, greeting and registering customers and visitors to the dealership, including offering refreshments.
- Answering the phone and transferring calls accordingly.
- Post and courier management.
- Ensuring the housekeeping and cleanliness of the showroom and waiting areas is excellent, reporting any issues to a manager.
About you
- You should be well presented.
- You should be a team player.
- You must have excellent communication skills and a professional manner.
- You should be comfortable using Microsoft Office and related software packages.
- Preferably have enough flexibility to cover holiday and sickness with other showroom hosts.
Salary, Hours and Benefits
- Salary: £8,591.96 per annum (approximately £12.71 per hour).
- Hours: Saturdays & Sundays, 13 hours per week.
- Pro‑rata holiday: 31 days per year (including Bank Holidays).
- Benefits platform with employee support programme.
- Discounted rates of vehicle parts and servicing.
- Opportunities for training and career progression.
- Contributory pension scheme for eligible staff.
- Life insurance of 3x salary.
Why Waylands?
Waylands is an independent family‑owned car dealer. We value “our people are at the heart of our success” and recently won the AM Dealer Group of the Year award for an unprecedented sixth year running. Our commitment to providing the highest quality service and the pride we have in our company are the reasons for our glowing reputation earned through many years of hard work.
We love promoting talent, offering development and training, and recruiting based on potential rather than experience.
We are committed to building a diverse workforce, hiring people from a wide variety of backgrounds, because diverse views strengthen our company.
Closing Date: 18/06/2026
Location: Waylands Volvo Reading
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