Asset Alliance Group – Asset Operations Assistant

Asset Alliance Group – Asset Operations Assistant

Asset Alliance Group (AAG) is a subsidiary of Arbuthnot Latham which has been associated with Banking since 1833. AAG serves the

commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. It is a full-service finance and leasing business.

Asset Operations Assistants are required to assist with the day-to-day preparations of vehicles / assets including preparation of used sales stock and maintaining a rental line, with an expectation of engaging with both customers and colleagues, to ensure we achieve an optimum sales stock and rental fleet utalisation.

In-Checks

• Greet customers or agencies returning rental or used sales vehicles.
• Conduct thorough check-in inspections, documenting all relevant asset information.
• Capture and record any damages with photographs, in line with company and BVRLA standards.
• Update the vehicle movement log to reflect asset status and location.

Out-Checks

• Greet customers or agencies collecting rental or sold vehicles.
• Perform detailed check-out inspections, ensuring all asset details are recorded.
• Photograph and document any pre-existing damages.
• Update the vehicle movement log accordingly.

Yard Movements

• Relocate vehicles within the yard to optimise space and access.
• Ensure safe and efficient movement of both rental and sales stock.

Collection & Delivery

• Transport vehicles to and from repairers or other locations as required.
• Collect AAG drivers or vehicle parts to support operational needs.

Valeting

• Prepare rental vehicles to a high standard for the rental-ready line.
• Ensure cleanliness and presentation meet company expectations for both rental and sales assets.

External Check-Ins & Outs

• Conduct asset inspections at customer sites prior to return or inter-site transfers.
• Document and photograph asset condition, ensuring consistency with internal standards.

R2C Job Loading

• Upload asset check-in data to R2C, listing all defects and attaching supporting photographs.
• Distribute relevant information to appropriate AAG personnel.
• Prepare and position vehicles for customer collection, whether for rental or post-sale.
• Ensure all documentation and vehicle presentation are complete and accurate.

Yard Check

• Perform monthly yard audits, verifying all on-site assets.
• Reconcile physical stock with the vehicle movement log and update the rental availability log accordingly.

Reporting

• Prepare and submit business reports as and when required, in accordance with requests from line manager.

Key Interfaces

• FMC Team
• Customers

Person Specification

Knowledge / Experience

• Excellent and effective communication and interpersonal skills
• Strong IT skills – Internal systems, Microsoft, Excel and Outlook etc.
• Ability to work as part of a team and equally un-supervised
• Proactive with a keen attention to the smallest of details

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