Job Description
Location: Aberavon Hospital, Aberavon, Scarlet Avenue Aberavon Port Talbot, SA12 7PH
Pay: £12.74 per hour
Hours: 36 hours per week (shift‑based rota over 7 days including days, nights, weekends, and public holidays)
Salary: £12.74 per hour
About Rushcliffe Care Group
Rushcliffe Care is a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do.
Our work is guided by clear values that shape how we treat people, work together, and what we expect from each other.
About the Role
As a Support Worker at Rushcliffe Care Group, you will provide physical, social, and psychological care to our service users, working closely with healthcare team leaders to ensure their well‑being and dignity.
Your key responsibilities include:
- Promote the dignity and independence of individuals we support, taking into account their unique needs and backgrounds.
- Assist with daily activities such as personal care, meal times, and social interactions, while encouraging freedom of choice.
- Participate in social activities, outings, and hobbies, helping to create a vibrant and engaging atmosphere for those in our care.
- Provide emotional and psychological support through active listening, conversation, and one‑to‑one activities.
- Maintain accurate documentation of care provided and report any changes in a service user’s physical or emotional state.
- Adhere to health and safety regulations, ensuring a safe and clean environment for both service users and staff.
- Undertake training and development opportunities, including completing the Care Certificate within the probationary period.
What Our Values Mean in Practice
Reputable Care
- Deliver safe, evidence‑based care in line with clinical standards and policies.
- Maintain accurate, timely, and compliant clinical records.
- Take responsibility for clinical decisions and outcomes.
Respect and Compassion
- Treat every service user with dignity, empathy, and professionalism.
- Support individuals to be involved in their care and recovery.
- Recognise and respond to individual needs and experiences.
Robust Communication
- Work effectively within the multidisciplinary team.
- Escalate risks, concerns, and changes in presentation promptly.
- Ensure clear and accurate handovers and documentation.
Real Commitment
- Be reliable, accountable, and consistent in practice.
- Support colleagues and contribute to a positive team culture.
- Maintain professional development and clinical competence.
About the Service
Aberavon Hospital provides rehabilitation and recovery for people with complex, severe and enduring mental health challenges. Referrals are accepted from medium/low secure hospitals, PICU, acute admissions and the Criminal Justice System. Patients will be detained under the Mental Health Act 1983.
Rushcliffe Aberavon is an 18‑bedded locked rehabilitation unit for males aged 18 to 65 with a primary diagnosis of mental illness or personality disorder, who would benefit from the treatment offered within a locked rehabilitation service.
Patients may also have learning disabilities, challenging behaviour or substance misuse, may have disengaged and failed to maintain contact with treatment services in the past, or would benefit from support in planning to live independently in the community.
What We Offer
- A structured induction and ongoing clinical support to ensure you are confident and effective in your role.
- Supervision, training, and opportunities to develop within a growing service, including progression into leadership roles.
- An environment where standards, culture, and practice are being actively shaped, giving you the opportunity to contribute and influence how the service develops.
All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care.
Equal Opportunities Statement
Rushcliffe Care Group is committed to being an equal opportunities employer. We value diversity and are dedicated to creating an inclusive workplace where all individuals are treated with dignity and respect, in line with the Equality Act 2010. We encourage applications from all sections of the community, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Employment decisions are based on individual merit, qualifications, and the needs of the service. Some roles may have specific requirements, such as physical ability or effective communication in English, due to the nature of the care we provide. These requirements are in place to ensure the safety and well‑being of our service users and are applied fairly and proportionately.
To support our commitment to equal opportunities, we may collect diversity data as part of the application process. This information is used for monitoring purposes only, is anonymised where appropriate, and does not form part of the selection process. If you require any adjustments to the recruitment process, please let us know so we can support you.
Work Authorisation
- United Kingdom (required)
Work Location: In person
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